Privacy Policy

1. Information we collect

We collect the information you give us directly in our forms:

• Contact details: full name, phone number, email address and address.
• Request details: ZIP code, preferred visit time and your consent to receive communications.
• Job applications: the details you submit in the “Join Us” form.
• Technical data: IP address, browser type and the date and time of submission, which we keep as a record of your request and consent.

2. How we use your information

We use your information to:

• Check whether we serve your area and schedule your free water analysis.
• Contact you to follow up on your request, send you reminders and present our water treatment systems.
• Let you know when we reach your area, if you left us your email for that purpose.
• Review job applications.
• Improve our site and services, and comply with legal obligations.

3. Text messages (SMS) and WhatsApp

We will only send you SMS or WhatsApp messages if you gave us your consent. Message frequency varies and carrier rates may apply. Reply STOP to stop receiving them or HELP for help.

We do not sell or share your phone number or your consent to receive messages with third parties for their own marketing purposes. Text messaging opt-in data is not shared with third parties, except with the providers that help us send the messages.

4. Who we share your information with

We do not sell your personal information. We only share it with:

• Service providers that help us operate (for example CRM, automation, email and messaging platforms), who may only use it to provide their services to us.
• Financing companies, only if you apply for financing for a system.
• Authorities, when required by law or to protect our rights.

5. Data retention

We keep your information for as long as needed for the purposes described or as required by law. After that we delete or anonymize it.

6. Security

We apply reasonable technical and organizational measures to protect your information. However, no method of transmission or storage over the internet is 100% secure.

7. Your choices and rights

You can ask us at any time to access, correct or delete your information, and to stop receiving communications:

• SMS: reply STOP to any message.
• Email: use the unsubscribe link in our emails.
• Any other request: email us at info@renewwaterus.com.

8. Children

Our site and services are intended for people over 18. We do not knowingly collect information from minors.

9. Links to other sites

Our site may include links to third-party sites (for example social networks or Google Maps). We are not responsible for their privacy practices.

10. Changes to this policy

We may update this policy. We will post the current version on this page with its update date.

11. Contact

If you have questions about this policy or your data, contact us:

• Email: info@renewwaterus.com
• Phone: (407) 639-3366
• Address: 102 Park Pl Blvd. Suite B1, Kissimmee, FL 34741